İHLAS HOME APPLIANCES RECEIVES ISO 10002 CERTIFICATION

İhlas Home Appliances Receives ISO 10002 Certification

İhlas Home Appliances has qualified to receive the ISO 10002 Customer Satisfaction Management System certification, securing its customer-oriented service approach under international standards.

 

This certification carries great significance as it demonstrates that customer feedback is managed systematically, transparently, and effectively, and that service processes are maintained in accordance with international quality criteria.

 

This capability conferred upon our company by the ISO 10002 standard establishes a corporate framework for our customer satisfaction efforts, measurably strengthens our service quality, and enhances our competitive advantage in global markets.

 

With this certification, İhlas Home Appliances has once again reaffirmed its commitment to a customer-centered approach and maintains its determination to continuously improve its processes.